Culture

Our Toronto Chapter - Building Zip’s next Engineering Hub

[Feb 09, 2026 - 15 min read]
Our Toronto Chapter - Building Zip’s next Engineering Hub

Zip’s Toronto Engineering hub is live and growing fast. In under a year, we’ve scaled to 30+ engineers with plans to double the team in 2026. We’ve moved into a brand-new downtown office, shipped production features with real customer impact, and become a core driver of Zip’s global engineering momentum. We’re hiring across engineering, product, design, with a strong focus on AI.

Why Toronto, and Why Now?

Toronto is one of the world’s strongest technology ecosystems, with deep talent in AI, data, product design, and platform engineering.

For Zip, Toronto is not a satellite office but a core, long-term engineering hub alongside San Francisco. Engineers here own meaningful systems end-to-end, collaborate closely across teams and geographies, and play a direct role in Zip’s product velocity, platform scale, and innovation.

Rapid Growth & Life at the Office

A New Home on Front St.

We've recently moved into our permanent home at 123 Front St W. It's a beautiful, spacious hub built for teamwork, with space for design sessions, planning meetings, and creative problem-solving.

Growing the Team

The energy here is incredible. In the last six months alone, our Engineering team in Toronto has tripled in size, now home to over 30+ engineers. We're also investing heavily in the next generation of talent through our University program. Interns at Zip embody our "Just Own It" value from day one, enjoying the same level of autonomy as full-time engineers. They regularly ship production code, solve real customer problems, and present their work to the broader engineering org.

"I chose to join Zip over other companies because I believed the culture here was the best for someone like myself who is a new grad and just getting started career wise. One of our core values is “Just Own It” and from my experience we embody this heavily across all of engineering." — Daniel Wei, Software Engineer

Ownership, Autonomy, and Engineering Excellence

Despite the rapid growth, we've intentionally preserved the high ownership culture of a small startup. Engineers in Toronto own systems, influence architecture decisions, and collaborate closely across hubs.

"It’s been an honour seeing Zip’s Toronto engineering presence grow from a single engineer to now our 30+ and being there along the whole way! We’ve set a really good standard in terms of collaboration between the engineering hubs and engineering excellence in general, and I’m really proud of how far we’ve come!" — Ellen Martin, Founding Toronto Engineer

"I feel like Zip as a whole is what 95% of startups pretend to be while actually pulling it off. It’s nice to work at a place that has well established practices and processes yet still allows everyone insane levels of autonomy and ownership." — Kai Huang, Software Engineer

Collaboration

Despite the distance between Toronto and San Francisco, our engineering teams operate as one, and ”win as one”. Some teams are fully based in Toronto, while others are intentionally split across Toronto and San Francisco. Regardless of structure, teams share ownership, run frequent demos and spec reviews, and collaborate through a strong async-first culture.

"My team is based entirely in Toronto, so it’s nice to see everyone I work closely with regularly. We have a sister team based in SF and we do weekly demos, eng spec reviews, etc. with them to spread context." — Albert Lay, Software Engineer

"Collaboration doesn’t really get impacted too much by working in two different offices, I feel like we’re really good at calling ad-hoc meetings and working asynchronously." — Kai Huang, Software Engineer

Community, Craft and Shipping

Toronto Takes the Hackathon 🏆

We wrapped an internationally‑synced Hackathon with 37 teams, and Toronto engineers showed up in force, taking home some of the top prizes:

  • Judge's Favorite: Zip on Mobile
  • 1st Place, Customer Love: Your Year in Procurement
  • 3rd Place, Internal Efficiency: Ent Graph Visualizer

"I really enjoyed the hackathon as it was a good opportunity to work with other teams and explore different ideas. The hackathon also made me appreciate our hybrid culture as it is much easier to work on new ideas when you’re beside your team. Winning was a bonus :)" — Saahil Jaffer, Software Engineer

Holiday Mode ❄️🎿

Toronto engineers played a key role in building Zip’s Holiday Mode, an annual tradition that adds festive visuals and playful touches across the product to bring a bit of seasonal cheer to customers!

This year featured a winter sports theme, doubling as a fun tribute to the 2026 Winter Olympics. Notably, 3 of the 4 developers who built Holiday Mode are based in Toronto and were all new hires as of last year, highlighting the immediate impact of the growing Toronto team.

"As part of an initiative to bring some holiday cheer to our platform, I got to join other developers in building a ‘holiday mode’ for Zip! Most of my fellow developer elves were new hires from the Toronto office and I was proud that we were able to contribute such delight to Zip’s product and culture!" — Remi Marchand, Software Engineer

Zip × University of Waterloo CS Club

We partnered with the CS club at University of Waterloo for our first student‑focused engineering event, with 90+ students attending to learn more about Zip.

"I was really impressed by the level of student engagement at the Waterloo event. They asked thoughtful and insightful questions for our team! The majority of them came in not knowing what Zip was... but our demos and networking opportunities enlightened them on our product, team, and culture." — Daniel Huang, Software Engineer

Life at Zip Toronto

It's not all code. We invest heavily in building a fun, connected team. We’ve been known to frequent nice restaurants, the CN Tower, Activate, SPIN, and even took a trip to Canada's Wonderland. Bonus: we offer exciting meal perks to keep us fueled.

"We also have a lot of fun/team socials here. I’ve been at Zip less than four months and in that short timeframe, we’ve done pottery classes, escape rooms, multiple team dinners, happy hours, Canada Wonderland, and ping-pong bars. Oh also free breakfast, lunch, dinner." —Albert Lay, Software Engineer

What’s Next

  • Hiring across engineering, product, design, security, and data/AI in Toronto
  • Building a hub for the Toronto tech community through hosted tech talks, open houses, hackathons, and deeper university ties
  • Continued investment in enterprise procurement, integrations, and production-grade AI used by enterprise customers daily

Join Us!

If you’re passionate about building an AI-powered Enterprise-grade product with platform solutions, we’d love to meet you.

👉 Check out our open roles!