The Hackett Group's framework for AI-ready procurement teams

Procurement workloads are up 9.8%. Headcount growth? Just 1%.

According to new research from The Hackett Group, AI agents are fundamentally changing what procurement operating models look like. This report examines how AI is shifting procurement from process-centric operations to outcome-centric models, where success is measured by strategic results rather than completed tasks.

Key findings include:

• A current procurement workforce breakdown and how AI will impact each segment differently
• The three priority competencies procurement teams need to develop now
• A phased roadmap for preparing your operating model for AI integration

Download ‘AI Agents and the Evolution of Procurement Operating Models: Strategic Insights for 2025’ today.

UPCOMING WEBINAR: Hear Chris Sawchuck from The Hackett Group discuss these findings live on January 21st, 2026 in this exclusive webinar. Save your seat!