The Hackett Group's framework for AI-ready procurement teams

Procurement workloads are up 9.8%. Headcount growth? Just 1%.

According to new research from The Hackett Group, AI agents are fundamentally changing what procurement operating models look like. This report examines how AI is shifting procurement from process-centric operations to outcome-centric models, where success is measured by strategic results rather than completed tasks.

Key findings include:

• A current procurement workforce breakdown and how AI will impact each segment differently
• The three priority competencies procurement teams need to develop now
• A phased roadmap for preparing your operating model for AI integration

Download ‘AI Agents and the Evolution of Procurement Operating Models: Strategic Insights for 2025’ today.

PREFER TO WATCH? See Chris Sawchuck from The Hackett Group discuss these findings in this complimentary on-demand webinar.