Sub-Processing Activities
Categories of Personal Data
Amazon Web Services, Inc.
Zip utilizes AWS as its primary Cloud Service Provider for data processing and storage.
Names, email addresses, IP addresses, job titles, phone numbers
https://aws.amazon.com/contact-us/compliance-support/
410 Terry Ave N, Seattle, WA 98109 USA
Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana.
privacy@asana.com
633 Folsom St, Ste 100, San Francisco, CA 94107 USA
Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues.
Names, email addresses, IP addresses
gdpr@datadoghq.com
620 8th Avenue, Floor 45, New York, NY 10018 USA
Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues.
privacy@fullstory.com
1745 Peachtree Rd NW, Suite G, Atlanta, GA 30309 USA
Zip utilizes Google Workspace for corporate email and file storage. Data submitted by customers to Zip employees may be processed by Google.
Names, emails addresses, IP addresses
https://support.google.com/a/contact/googlecloud_dpr
1600 Amphitheatre Parkway, Mountain View, CA 94043 USA
Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom.
compliance@intercom.com
55 2nd St, 4th Floor, San Francisco, CA 94105 USA
Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues.
Names, email addresses, IP addresses
privacy@segment.com
101 Spear Street, Fl 1 San Francisco, CA 94105 USA
Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If configured by customers, Slack may process customer data.
privacy@slack.com
500 Howard Street, San Francisco, CA, 94105 USA
Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features.
Names, emails addresses, job titles, phone numbers
dpo@snowflake.com
privacy@snowflake.com
106 East Babcock Street, Suite 3A, Bozeman, MT 59715 USA