Subprocessors
Amazon Web Services, Inc.
Sub-Processing Activities
Zip utilizes AWS as its primary Cloud Service Provider for data processing and storage.
Entity Country
USA
Categories of Personal Data
Names, email addresses, IP addresses, job titles, phone numbers
Privacy Contact
https://aws.amazon.com/contact-us/compliance-support/
410 Terry Ave N, Seattle, WA 98109 USA
Asana, Inc.
Sub-Processing Activities
Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana.
Entity Country
USA
Categories of Personal Data
Names, email addresses
Privacy Contact
privacy@asana.com
633 Folsom St, Ste 100, San Francisco, CA 94107 USA
Datadog, Inc.
Sub-Processing Activities
Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues.
Entity Country
USA
Categories of Personal Data
Names, email addresses, IP addresses
Privacy Contact
gdpr@datadoghq.com
620 8th Avenue, Floor 45, New York, NY 10018 USA
Fullstory, Inc.
Sub-Processing Activities
Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues.
Entity Country
USA
Categories of Personal Data
Names, email addresses
Privacy Contact
privacy@fullstory.com
1745 Peachtree Rd NW, Suite G, Atlanta, GA 30309 USA
Google LLC
Sub-Processing Activities
Zip utilizes Google Workspace for corporate email and file storage. Data submitted by customers to Zip employees may be processed by Google.
Entity Country
USA
Categories of Personal Data
Names, email addresses, IP addresses
Privacy Contact
https://support.google.com/a/contact/
googlecloud_dpr
googlecloud_dpr
1600 Amphitheatre Parkway, Mountain View, CA 94043 USA
Intercom, Inc.
Sub-Processing Activities
Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom.
Entity Country
USA
Categories of Personal Data
Names, email addresses
Privacy Contact
compliance@intercom.com
55 2nd St, 4th Floor, San Francisco, CA 94105 USA
Slack Technologies, Inc.
Sub-Processing Activities
Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If configured by customers, Slack may process customer data.
Entity Country
USA
Categories of Personal Data
Names, email addresses
Privacy Contact
privacy@slack.com
500 Howard Street, San Francisco, CA, 94105 USA
Segment, Inc.
Sub-Processing Activities
Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues.
Entity Country
USA
Categories of Personal Data
Names, email addresses, IP addresses
Privacy Contact
privacy@segment.com
101 Spear Street, Fl 1 San Francisco, CA 94105 USA
Snowflake, Inc.
Sub-Processing Activities
Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features.
Entity Country
USA
Categories of Personal Data
Names, emails addresses, job titles, phone numbers
Privacy Contact
dpo@snowflake.com
privacy@snowflake.com
privacy@snowflake.com
106 East Babcock Street, Suite 3A, Bozeman, MT 59715 USA
