Sub-processors
Entity Name
Sub-Processing Activities
Entity Country
Categories of Personal Data
Privacy Contact
Entity Name
Amazon Web Services, Inc.
Sub-Processing Activities
Zip utilizes AWS as its primary Cloud Service Provider for data processing and storage.
Entity Country
USA
Categories of Personal Data
Names, email addresses, IP addresses, job titles, phone numbers
Privacy Contact
410 Terry Ave N, Seattle, WA 98109 USA
Entity Name
Asana, Inc.
Sub-Processing Activities
Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana.
Entity Country
USA
Categories of Personal Data
Names, email addresses
Entity Name
Catamorphic Co. dba LaunchDarkly
Sub-Processing Activities
Zip utilizes LaunchDarkly as its feature gating system. Customer data may be processed by LaunchDarkly.
Entity Country
USA
Categories of Personal Data
Names, email addresses
Entity Name
Datadog, Inc.
Sub-Processing Activities
Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues.
Entity Country
USA
Categories of Personal Data
Names, email addresses, IP addresses
Entity Name
Fullstory, Inc.
Sub-Processing Activities
Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues.
Entity Country
USA
Categories of Personal Data
Names, email addresses
Entity Name
Google LLC
Sub-Processing Activities
Zip utilizes Google Workspace for corporate email and file storage. Data submitted by customers to Zip employees may be processed by Google.
Entity Country
USA
Categories of Personal Data
Names, emails addresses, IP addresses
Privacy Contact
1600 Amphitheatre Pkwy, Mountain View, CA 94043
Entity Name
Intercom, Inc.
Sub-Processing Activities
Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom.
Entity Country
USA
Categories of Personal Data
Names, emails addresses
Entity Name
OpenAI, LLC
Sub-Processing Activities
Zip utilizes OpenAI for customers enrolled in AI assisted features and functionality. If configured by customers, OpenAI may process customer data.
Entity Country
USA
Categories of Personal Data
Names, emails addresses
Entity Name
Segment, Inc.
Sub-Processing Activities
Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues.
Entity Country
USA
Categories of Personal Data
Names, email addresses, IP addresses
Entity Name
Slack Technologies, Inc.
Sub-Processing Activities
Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If configured by customers, Slack may process customer data.
Entity Country
USA
Categories of Personal Data
Names, emails addresses
Entity Name
Snowflake, Inc.
Sub-Processing Activities
Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features.
Entity Country
USA
Categories of Personal Data
Names, emails addresses, job titles, phone numbers
Privacy Contact
106 East Babcock Street, Suite 3A, Bozeman, MT 59715 USA