The challenge
Instabase is on the cutting edge of AI and workflow automation, conquering unstructured data and empowering its customers with intelligent document processing.
But the companyās manual procurement process was at odds with its technology-driven, high-growth businessācreating roadblocks and liabilities.
Arne Mandell, Accounting Lead at Instabase, described the system as a "worst-case scenario," where the team struggled with matching POs and invoices, and faced exhausting challenges in vendor management and approval tracking.
The solution
After a comprehensive search of procurement solutions, there was one that stood out.
āZip had all the bells and whistles we needed and even ones we didnāt know we needed,ā said Monette Quintanilla, Accounting Manager at Instabase.
Automated workflows leveraging logic and conditionality eliminated tedious manual tasksāand integrations and rapid adoption set the stage for the control and visibility the company needed to cure the chaos.
The result
The adoption of Zip marked an immediate transformation in Instabaseās procurement, simplifying and streamlining the process for the accounting team and employees across the entire company. With a unified system to submit and track requests, Zip eradicated the earlier chaos and confusion surrounding POs.
Zip brought together all stakeholdersāemployees, managers, finance, IT, and legal teamsāoffering full visibility into the approval workflow. This transparency was the key factor in smoothing out the accounting process from start to finish, eliminating invoice surprises and other issues previously plaguing the accounting department.
āBefore Zip, we couldnāt get a grasp on our total current outstanding pipeline, but now we can monitor spend and pay vendors on time without the reconciling errors of the past,ā said Mandell.
Instabase adopted the Zip platform early as a beta tester, and took a forward-looking approach with the companyāand itās paid off.
āWeāve grown together with Zip. Thereās no way our team of four people would still be able to do our role without Zipās focus in building products for adoption. Instabase is taking charge of its working capital, and Zip helps enable that platform,ā said Mandell.
Thereās virtually no training needed. Thereās no friction for new employees or old.