The challenge
Resilience is a leading biomanufacturing company transforming the ways complex medicines are made. Amidst rapid growth, the company encountered challenges in managing complex and time-consuming approval processes for essential purchases. The legal team responsible for risk management struggled with efficiently handling a high volume of contracts, all demanding swift action in a strict regulatory environment. âIf you're spending time trying to figure out who needs to sign off, you're not spending your time doing actual legal work, which provides the most value to your company,â said Kevin McKenna, Assistant General Counsel at Resilience.
The solution
Zipâs user-friendly platform transformed Resilience's procurement process. It introduced an efficient intake dashboard and policy-based approval workflows, significantly enhancing employee adoption.
The Zip platform acts as a central hubâa front door for Ironclad and other business systems. This makes it easy for legal to collect the right information from users, and include the right people from the broader organization in the approval chain.
âZip allows you to get better contracts done faster,â said McKenna, noting that Zip gave the Resilience legal teams exactly what they needed to get the legal work done within Ironclad.
The result
Implementing Zip led to substantial time savings for Resilienceâs legal team.
Previously spending anywhere from 2-25 hours per contractâmuch of it on gathering information and chasing approvalsâZip's organization and automation reduced the time significantly. âNow, with Zip, you're spending 90% of your time doing actual legal work on the vendor contracts,â said McKenna, highlighting Zipâs impact.
Zip enabled more effective risk management and a better experience for all involved. McKenna appreciated the platform's ability to ensure necessary approvals and maintain a record of risk assessments. This resulted in faster, risk-reduced procurement and regulatory compliance.
Zip also improved internal relationships between the legal team and other departments. McKenna emphasized, âZip allows me to provide a much better experience to my internal customers. I'm getting a lot more 'thank-yous' and a lot less, 'Where's my contract?'â
As a result, Zip streamlined Resilienceâs procurement process while also enhancing legal productivity, risk management, and internal stakeholder satisfactionâcrucial for the teamâs cutting-edge work revolutionizing the world of biomanufacturing.
âZip gives me a higher level of trust that I am getting all the information that I need from a business to negotiate the contract.â