Inside Zip: Shao Zhu is leading the future of P2P

At Zip, we know that procurement transformation isn’t achieved through technology alone—it requires deep expertise, and a commitment to guiding each customer’s unique path to peak performance.

This is why we’re proud to introduce our team of seasoned leaders, each bringing decades of procurement experience from industry giants like Apple, NASA, Discover Financial, and more.

Our team of experts have dedicated their careers to understanding and overcoming the toughest challenges in procurement, and now they’re here at Zip to do the same for you. From pioneering strategic end-user workflows to demonstrating process efficiencies gained through cutting-edge orchestration, Zip’s team of procurement leaders embody the spirit of smarter spend.

Meet Shao Zhu

Role: General Manager, Procure to Payment at Zip

Former Top Role: Group Manager at Apple, Inc.

What inspired you to join Zip and contribute your expertise?

Even early on, the value of a flexible Intake-to-Pay product was immediately clear.

Can you share a memorable success story of an impactful project from your time in procurement?

One of my most rewarding early projects was implementing Zip’s Intake-to-Pay solution for our very first client, seeing it succeed end-to-end. It’s incredibly gratifying that even two and a half years later they’re still an extremely happy customer.

What advice would you give to companies looking to elevate their procurement strategies today?

Figure out the ideal future state that you would like your procurement process to be in. Focus on the high-level strategy first, before getting into the tactical process mapping.

What sets Zip apart in the market from your perspective as a procurement expert?

Zip’s unique strength is its end-user-first approach to procurement. By focusing on the needs of the people using the platform daily, we solve real problems and make the process more intuitive and valuable.

Which skills or focus areas are going to be most important for the future leaders of procurement?

Future leaders in procurement will need strong skills in stakeholder alignment, both internally and externally. Learn how to bring everyone onto the same path and execute on the company’s vision and strategy.

Ready to work with us?

It's time to find out how Zip can transform your procurement processes. Connect with our expert team to learn more.