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What is Procurement Management? Steps and best practices

What is Procurement Management? Steps and best practices

At a certain point in the earliest stages of any company’s growth, it becomes clear that the businesses purchasing processes need to become formalized. 

Procurement management is the strategic approach to acquiring the goods and services a business needs to operate and grow. It’s vital because it influences an organization's cost structure, and its ability to meet customer needs efficiently and competitively. 

In this article, we’ll take a comprehensive look at procurement management, the 9 steps of the procurement process, who’s in charge of procurement management, and why it’s important.

What you’ll learn:

  • The strategic importance of procurement management: How procurement impacts a company’s cost structure and ability to meet customer and business needs.
  • Steps and best practices in procurement management: The 9 steps in the procurement process and the best ways to generate savings, efficiency gains, and competitive advantages.
  • Challenges and solutions in procurement management: Why companies have challenges implementing procurement, such as procurement bypass, miscommunications, disorganized records, and how procurement orchestration software can address these issues.
  • Leveraging technology for procurement perfection: Gain insights into how automation and advanced procurement software like Zip can streamline processes, improve collaboration, manage budgets, and enhance overall procurement management.

What is procurement management?

Procurement management, sometimes known as the "source-to-settle process," is a comprehensive approach that encompasses the evaluation, selection, and creation of purchasing contracts while managing the company’s vendor relationships. 

Though terms like 'sourcing', 'purchasing', and 'procurement' are often used interchangeably, there are nuances among them. 

Sourcing management is viewed as more strategic, focusing on finding the right supply partners, whereas purchasing and procurement deal with operational aspects of acquiring goods and services.

9 steps of the procurement process

The foundation of a successful business lies in its ability to streamline and standardize its procurement process. Not only does this ensure a company's bottom line is protected, but it also enhances operational efficiency and ensures the organization is well-prepared to meet its needs promptly. 

While the steps in the procurement process may vary slightly among organizations depending on their specific requirements and the nature of their purchases, the core stages remain a consistent template. Here is a breakdown of the nine steps in the procurement process:

1. Identify business needs

The procurement journey begins with a clear understanding of what the business requires to grow, from simple office supplies to more involved goods and services. Gathering comprehensive details such as order history, quality specifications, delivery times, and budget constraints is essential. 

For example, a manufacturing firm might assess its inventory levels and production schedules to determine the raw materials needed for the upcoming quarter before even thinking about writing an RFP.

2. Create a Purchase Requisition

After identifying the company needs, a formal purchase request is compiled, detailing the order. This document is then forwarded to the purchasing department for approval, ensuring that the proposed purchase aligns with the company’s budget and operational strategy.

3. Vendor assessment

Once the purchase requisition is approved, the search for suitable vendors begins. This step allows the procurement team to diversify its supplier base and evaluate options based on price, quality, vendor reliability, and production capacity. Good procurement practices include developing these kinds of supplier relationships and partnerships.

4. Finalizing contract terms

With potential vendors identified, the next step is to finalize the terms on the procurement contracts. This may involve negotiating deal terms to secure the best price and delivery conditions. It's crucial to establish clear guidelines and expectations for the purchase at this stage, including specific delivery timelines.

5. Complete the Purchase Order

Upon agreeing on the contract terms, a purchase order is generated, officially initiating the order fulfillment process. This document formalizes the transaction with providers and sets the wheels in motion for the delivery of goods or services.

6. Expediting (optional)

Sometimes, it may be necessary to expedite a purchase order to meet urgent needs. In such cases, it's important to closely monitor delivery schedules and promptly address any delays to ensure timely receipt of the goods or services.

7. Three-Way Match all goods and/or services

Upon receipt of the order, it's vital to perform a three-way match, comparing the purchase invoice, purchase order, and the goods or services received. This step verifies that the delivery meets the agreed-upon terms and quality standards.

8. Invoice approval and payment

After confirming that the order fulfills all criteria, the invoice is approved for payment. Timely and accurate payment fosters positive vendor relationships and ensures compliance with contractual terms.

9. Record and update records

The final step involves meticulously recording the entire procurement process for future reference. This includes details of vendor interactions, purchase orders, and payments, which are crucial for audits, improving procurement strategies, and scaling business operations. 

Utilizing automated procurement management software can significantly simplify this process, offering robust record-keeping capabilities for large and complex metrics.

In adhering to these nine steps, organizations can ensure their procurement process is efficient, transparent, and aligned with their strategic goals, ultimately leading to improved operational efficiency and cost-effective practices.

Who is in charge of procurement management?

Managing procurement is vital to the seamless operation of business. But who exactly is in charge of the procurement process? Let’s take a look at the roles and responsibilities of the procurement professionals that shape the process.

At the helm of procurement management is the Procurement Manager. This role is central to overseeing the entire procurement process, ensuring that every department and employee adheres to the organization's procurement guidelines. The procurement manager's duties include strategizing procurement processes, negotiating contracts, and managing vendor relationships, ensuring the organization gets the best value from its purchases.

Working closely with procurement managers in the procurement department are several key roles:

  • Purchasing Manager: This role focuses on the day-to-day purchasing activities. They manage the purchasing team, oversee purchasing decisions, and work closely with suppliers to ensure timely delivery of goods and services.
  • Sourcing Manager: Responsible for identifying, evaluating, and securing the best sources of supply, sourcing managers play a strategic role. They analyze market trends, develop strategic sourcing strategies, and build relationships with key suppliers to ensure quality and cost-efficiency.
  • Procurement Buyer: Buyers are the operatives who execute the procurement process. They issue purchase orders, negotiate prices and terms with suppliers, and ensure the goods and services meet the specified requirements.
  • Procurement Specialist: Specialists provide the analytical support for procurement activities. They assist in supplier management, assess vendor lifecycle performance, manage procurement databases, and help develop procurement strategies.
  • Purchasing Agent: Similar to buyers, purchasing agents focus on acquiring products and services at competitive prices. They also evaluate suppliers, negotiate contracts, and manage purchase orders.
  • Procurement Analyst: Analysts play a crucial role in data management and analysis. They evaluate procurement policies, conduct cost analyses, and support decision-making by providing valuable insights into procurement activities.

Beyond these specialized roles, effective procurement management involves collaboration across various departments:

  • Commercial Team: Ensures that procurement activities align with the organization's commercial goals and market positioning.
  • Legal Team: Reviews contracts and agreements to protect the organization's interests and ensure compliance with laws and regulations.
  • Technical Team: Offers expertise on the technical specifications of products and services, ensuring that procurement decisions meet operational requirements.
  • Additional Managerial Stakeholders: Senior managers from different departments may also be involved in procurement decisions, especially for significant purchases that impact multiple areas of the organization.

In essence, procurement management is a team effort, requiring a blend of strategic oversight, specialized skills, and cross-departmental collaboration. By understanding the roles and responsibilities involved, organizations can ensure a cohesive approach to procurement that supports their goals and ensures operational efficiency.

Why is procurement management important

Procurement management is the foundational process that allows a business to run profitably and effectively. It offers a competitive advantage by streamlining processes, enabling scaling, and fostering cross-functional cooperation, thereby enhancing bottom-line performance and growth potential.

At its core, procurement management orchestrates the acquisition of materials, services, and contracts necessary for the smooth operation of a business. It ensures that resources are procured efficiently, economically, and in compliance with company policies and standards. This efficiency is not just about cost savings; it's about optimizing every dollar spent to contribute directly to the bottom line, making procurement management the bedrock upon which profitable operations are built.

Far from being a back-office function, a well-managed procurement process can be a potent competitive advantage. Business moves fast, and the ability to quickly and effectively respond to supply chain inefficiencies and demands can set a company apart from the competition.

Streamlined procurement processes enable organizations to be more agile, responding to market changes with speed and precision. This agility can lead to better negotiation power with suppliers, access to higher quality goods and services, and the ability to pass cost savings onto customers or reinvest them in the business.

And since we’re in the digital age, procurement orchestration software platforms like Zip can make this process easier and more streamlined than ever before. Zip allows complete and holistic visibility into the procurement process from beginning to end, allowing for better decision-making, risk management, and strategic plan. 

Procurement management, especially when powered by Zip, is a strategic asset that, when executed correctly, can lead to significant competitive advantages and growth opportunities. 

It’s not about buying goods and services, it’s about investing in the future success of the business.

Procurement management best practices

When optimized, procurement management can lead to significant savings, efficiency gains, and competitive advantages. However, achieving these benefits requires adherence to certain best practices. Here are some we recommend here at Zip.

1. Take advantage of automation

The future of procurement is digital. Automation technology has evolved to simplify and streamline complex procurement workflows, making them more intuitive and manageable. By leveraging an all-in-one procurement orchestration platform like Zip, businesses can oversee the entire procurement cycle—from requisition to payment—under one digital roof. This not only speeds up the process but also ensures accuracy and compliance at every step.

2. Standardize the procurement process

Consistency is key to efficiency. Standardizing your procurement process across the organization ensures that everyone follows the same steps and adheres to the same policies. This uniformity helps minimize human errors and procurement mistakes, saving time and resources. Moreover, a standardized process is easier to monitor and improve over time, as it provides a clear benchmark against which to measure performance.

3. Record and analyze procurement data

Data is a treasure trove of insights—if you know how to use it. Keeping meticulous records of your procurement activities and analyzing this data can reveal patterns, trends, and opportunities for improvement. 

By tracking key performance indicators (KPIs) and comparing them against industry benchmarks, you can identify areas where your procurement process excels and areas where there is room for improvement. This data-driven approach also strengthens vendor relationships, as it provides a solid foundation for negotiations and collaborations based on past performance and future potential.

Benefits of optimized procurement management

Optimizing procurement management is akin to setting the gears of a complex machine in perfect alignment. When each part operates in harmony with the others, the entire procurement management system runs smoothly, efficiently, and to its maximum potential. 

For businesses, an optimized and orchestrated procurement process is not just a way to buy goods and services; it's a strategic approach that offers a multitude of benefits, impacting everything from daily operations to the bottom line. 

Here are the key advantages of having an optimized procurement management process:

  • Streamlined processes: One of the most immediate benefits of optimizing your procurement management is the streamlining of processes. This simplification not only reduces the potential for errors but also saves significant amounts of time.
  • Increased collaboration: Procurement is inherently a collaborative effort, involving various stakeholders within and outside the organization. An optimized procurement process fosters a culture of open communication and visibility, making it easier for different departments to work together towards common goals.

    For example, procurement software can provide a platform where suppliers, purchasing agents, and department heads can communicate directly, share documents, and make decisions in real-time. This increased collaboration leads to better outcomes, as it ensures that everyone is on the same page and working towards the same objectives
  • Improve budget spending: Every dollar saved in procurement is a dollar that can be invested elsewhere in the business. Optimized procurement management opens the door to significant cost reductions through process automation, data analytics, and meticulous record-keeping.

    By automating routine tasks, procurement team members can focus on strategic activities, such as negotiating better deals or identifying new cost-saving opportunities. Detailed analytics provide insights into spending patterns, helping businesses to make informed decisions about where to allocate their resources.

Streamlined processes, increased collaboration, and improved budget spending are just the tip of the iceberg. When executed well, optimized procurement management can transform procurement from a cost center into a strategic asset, contributing to the overall success and competitiveness of the business.

Most common challenges for procurement management

Procurement management is a complex, multifaceted function that, despite its potential to significantly impact a company's bottom line, faces a myriad of challenges. These hurdles can hinder efficiency, escalate costs, and complicate vendor relationships, underscoring the need for robust management strategies. 

Procurement bypass

One of the most glaring challenges in procurement is the bypassing of established procedures by employees. Often, this arises from a lack of clear guidelines or the perceived complexity of procurement processes, leading staff to make unauthorized purchases. 

Such bypasses not only result in untracked spending but also expose the company to potential fraud and non-compliance risks.


Effective communication is the backbone of any successful procurement operation. However, without a centralized platform that facilitates seamless interaction between departments, miscommunications can become rampant. 

This lack of coordination often results in bottlenecks, causing delays that disrupt the procurement timeline and affect the overall operation of the business.

Disorganized records

Keeping meticulous records is crucial for tracking purchases, managing vendor contracts, and ensuring compliance. Yet, many organizations still rely on manual or outdated systems for their procurement processes. Manual processes and legacy systems are time-consuming, and can lead to disorganized records, making it challenging to access important information quickly and accurately. The consequences of such disorganization are far-reaching, from difficulties in auditing to missed opportunities for cost savings.

Addressing these challenges requires a proactive approach to procurement management, one that embraces technology, fosters clear communication, and promotes adherence to established procedures. 

By using advanced procurement orchestration software like Zip, organizations can confront these issues head-on, and streamline their procurement processes, reduce costs, and enhance operational efficiency.

How to develop a procurement management plan

Developing a robust procurement management plan is essential for optimizing procurement processes and achieving operational excellence. 

The structured and methodical nature of procurement management makes it ideally suited for automation. Automation not only simplifies complex procurement tasks but also improves accuracy, catches discrepancies, and ensures compliance with company policies and regulations. 

By leveraging advanced technology, organizations can streamline their procurement workflows, from vendor selection to invoice processing, making the entire process more manageable and less prone to errors.

Procurement management with Zip

As businesses strive to improve their procurement management process, key strategies such as automation, standardization, and data analysis have emerged as game-changers, offering substantial benefits. These include streamlined processes, increased collaboration among stakeholders, improved budget management, and the identification of cost-saving opportunities.

Zip is the next-generation platform designed to elevate your procurement management to new heights. With Zip, companies can enjoy:

By incorporating Zip into your procurement strategy, you not only streamline your procurement process but also unlock the potential for significant operational improvements and cost savings. Ready to transform your procurement management and drive your business forward? Discover the power of Zip for yourself.

Request a demo today and see how Zip can revolutionize your procurement management, ensuring your organization remains competitive, efficient, and on the cutting edge of procurement technology.

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