Meet the team bringing Fortune 500 expertise to Zip customers

When we asked our newest team members about their first reaction to Zip, more than one, completely independently of each other, used the same word: Finally.

This says everything about where procurement technology has been, and where to where Zip is leading it.

Today, we’re thrilled to announce the launch of Zip’s Enterprise Transformation Office (ETO), a dedicated team of former Fortune 500 procurement leaders who will work directly with our customers to drive large-scale procurement transformation. 

These titans of procurement are practitioners and leaders who’ve spent decades in the driver's seat, managing billions in spend, navigating organizational politics, and leading the kinds of transformations most companies only talk about.

And they’ve all chosen to join Zip.

Why Zip’s Enterprise Transformation Office matters now

We’re at an inflection point in procurement. Agentic workflows are shaping how work gets done, and enterprises realize that leveraging this shift requires not only next-generation software, but also strategic partners who understand the complexity of change at scale.

And this is what our Enterprise Transformation Office delivers.

The ETO is led by Jason Moore, who previously served as Senior Director of Enterprise Procurement at Discover Financial. His message to customers is simple: “We’ve sat in your seats. We’ve managed the politics, and led the transformation. Now we’re bringing this experience to every enterprise working with Zip.”

Let’s introduce you to the team.

Meet Danielle McQuiston

Managing director, ETO | Former Chief Customer Officer, Candex

Danielle McQuiston calls her procurement career “a happy accident.” Fresh out of college, she took a data entry job at a clinical research organization. Within a year, she’d worked her way into bids and contracts. That trajectory continued when Sanofi recruited her to become their first Clinical Purchasing Buyer in the United States, a role that eventually grew into leading North America Procurement, overseeing more than $4 billion in spend and 100+ employees across pharmaceutical, animal health, vaccines, and consumer health.

What kept her in procurement for 20 years? “The breadth of topics and functions I was able to be involved with, the criticality to the business, and the innovation and ability to elevate the function,” she explains.

When asked what brought her to Zip, Danielle doesn’t mince words: “I wanted to join an organization that was leading the way and forging new paths in the procurement technology space, and Zip was at the top of this list.

And her reaction the first time she saw the platform says it all. “Finally! Someone has finally delivered the very thing that I’d been asking the other large procurement tech companies to do for me for over 15 years. Game changer.”

Meet Jason Powell

Managing Director, ETO | Former Global Head of Procurement, Figma

Jason Powell's path to procurement leadership is unconventional, which is exactly what makes his perspective so valuable.

After years in accounting, finance, and corporate strategy, Jason was assigned to investigate his company's procurement process ahead of a compliance audit. His analysis led to recommendations for a new org structure, and in a bold move, he put his own name at the top of the proposed procurement org chart. 

"It was never my intention to work in procurement," he admits, "but it was a means to get management experience. Years later I can firmly say that this was one of the best decisions I have made."

That decision led to procurement leadership roles at Stripe, Asana, and most recently Figma, where he served as Global Head of Procurement.

What drew Jason to Zip was a fundamental difference in philosophy. "Traditional procurement platforms appeared to have been designed in two ways," he explains. "The first was based on what the 'approvers' needed. The second was based on a centralized purchasing function where users would be working in the platform on a regular basis." But that's not how most businesses actually operate, especially smaller, more agile ones with decentralized purchasing and many infrequent users.

"Zip was the first platform I saw that was designed with the requestor in mind and takes into account infrequent users by making the process so simple. That was the first thing that made me want to join."

On what excites him about the future: "The marriage of technology and humans is what the next era of procurement is all about and I don't think we know yet exactly where this will land, which is what makes it so exciting."

Meet Peder Gustafson

Managing Director, ETO | Former CPO, UnitedHealth Group; Managing Director, Accenture Strategy

Peder Gustafson has spent 26 years in procurement, spanning industries from dot-com startups to Fortune 5 enterprises. He's served as Chief Procurement Officer at UnitedHealth Group and Ameriprise Financial, held VP-level roles at Medtronic, and most recently was the North American Healthcare Sourcing & Procurement lead in Accenture’s strategy practice.

But ask him about the most rewarding moments in his career, and he'll tell you about transformation, specifically, building "single front-door intake and harmonious process workflows and witnessing the profound improvement in outcomes, stakeholder satisfaction, and relationship trust."

In other words: procurement orchestration. It's what he's spent his career building, often from scratch, inside massive organizations.

So when he encountered Zip, his reaction was immediate: "In one word: 'finally.' Finally someone has created this into a product to meet a huge hole in the market."

"Having built orchestration internally, there was finally a market-leading option that can be leveraged, taking the best practices and lessons learned across multiple industries," he explains. This frees procurement functions "to focus on their core competencies of becoming trusted advisors to their stakeholders and stewards of shareholder value."

Looking ahead, Peder sees AI-first orchestration as the key to unlocking procurement's potential.

"It will unlock team capacity to truly operate at the highest end of their capabilities, shifting from the tactical process work that 'must be done' to the strategic work that 'always needed to be done.'"

Meet James Czarnecki

Managing Director, ETO | Former CPO, MGM Resorts International

Jim Czarnecki likes to tell people that after 15 years as a commercial airline pilot, he "needed more of a challenge," so he moved into procurement.

He's joking, mostly. But there's a throughline of truth here: Jim has always been drawn to process improvement and technology enablement. When he left aviation, he joined Rockwell Automation's procurement team during an SAP deployment. "Being able to align stakeholders, implement process improvements, and see technology enable procurement to become a strategic advantage for a company got me hooked."

That passion for transformation carried him through 15+ years in supply chain and process excellence, culminating in his role as SVP and Chief Procurement Officer at MGM Resorts International.

When Jim looked at the procurement technology landscape for the next five years, he saw revolution coming. "I wanted to be a part of shaping that future," he says. "As I did my research, there was one clear choice: Zip, from the product, the people, and the founders' vision. This is where I needed to be."

His first reaction to the platform: "WOW! Why did I not know about this before? I see so many use cases where Zip and its suite of solutions could solve procurement inefficiencies for companies of any size."

Jim's advice for procurement leaders in 2026 cuts to the heart of transformation. "If you do nothing else, fix the intake first. Almost every procurement problem starts at demand."

How to work with Zip’s Enterprise Transformation Office

Zip’s Enterprise Transformation Office is a seasoned, experienced team of practitioners and leaders embedded within our customers, bringing the hard-won lessons of transformation at scale to every engagement.

This is a team who is already advising Fortune 500 leaders across Financial Services, Retail, Consumer Packaged Goods, Travel & Hospitality, Manufacturing, Healthcare and Life Sciences, and more.

The promise is simple: they’ve been where you are. They’ve managed the corporate politics and complexity, wrestled with legacy systems, and brought their stakeholders along the way. Now they’re here to help you do the same.

To learn more about the Enterprise Transformation Office and how Zip can help drive procurement transformation at your organization, get in touch.

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